International Standards and Certifications for User Experience and Usability
From professional UX qualifications to Software Usability with GenAI and Technical Communication and Document Usability. Developed with experts from industry and academia.
A common standard for a diverse field.
Usability and User Experience are taught and practiced across many disciplines and professional backgrounds. UXQCC provides a common foundation through defined syllabi, learning objectives and certification requirements.
A common language. Defined competence. Verifiable knowledge.
Built on expertise. Designed for trust.
UXQCC certification schemes are developed and continuously reviewed by an international Board of experts from industry and academia. They combine established standards, scientific foundations and professional practice.
They draw on established international standards for usability and human-centred design, including principles from the ISO 9241 series.
Russ Wilson
Head of Product Experience, Splunk @ Cisco
“By certifying UX practitioners, UXQCC provides recruiters and companies with additional assurance that individuals meet a defined standard of knowledge and expertise. This certification has the potential to improve the identification and selection of qualified candidates, consultants, and partners worldwide.”
Clear responsibilities create credible certification
UXQCC
Develops and maintains certification schemes, syllabi, learning objectives and quality requirements.
UXQCC Board
International experts from industry and academia keep certification content relevant and up to date.
Accredited Training Providers
Organisations approved to offer UXQCC training and ensure that training is delivered by appropriately qualified UXQCC Trainers.
GASQ
Provides independent certification examinations and assessments.
Already have the knowledge?
For most UXQCC certifications, training is optional. If you already have the required
knowledge, you can take the certification exam directly.
UXQCC Technical Communication Usability is an exception: completion of the required training
is part of the certification process.
Not sure if you are ready? Use the available UXQCC mock exams and preparation materials to
assess your knowledge before registering for the certification exam.
Official UXQCC certification examinations and assessments are provided independently by GASQ.
Choose your certification path
UXQCC offers certifications for different professional fields and professional goals — from User Experience and Usability to Software Usability with GenAI and Technical Communication & Document Usability.
Choose the certification that matches your professional role and goals. For most UXQCC certifications, you can prepare independently using the syllabus and available materials or attend training with a qualified UXQCC Trainer or an Accredited Training Provider. Where training is mandatory, this is clearly stated in the respective certification requirements.
Software Usability with GenAI
UXQCC GenAI Foundation Level
The UXQCC GenAI Foundation Level is designed for people who develop, test, specify or manage software — especially in teams without dedicated UX support.
It shows how GenAI can support Software Usability, User Experience and Accessibility throughout the development process: from Discovery and Requirements to UI design, implementation, testing and continuous improvement.
The focus is not on becoming a UX specialist, but on gaining the knowledge needed to use AI effectively, recognize usability problems and critically evaluate AI-generated results.
User Experience and Usability
UXQCC CPUE Foundation Level · Advanced Level · UX Accreditation
The UXQCC User Experience & Usability certifications provide a structured professional pathway for people working with Usability, User Experience and Human-Centred Design.
The Foundation Level establishes a common body of knowledge and terminology. The Advanced Level focuses on applying this knowledge in professional UX and usability projects. UX Accreditation complements the certification path with a peer-review based recognition of professional experience.
The certifications are designed for UX practitioners as well as professionals from related disciplines who want to demonstrate standardized and verifiable competence in Usability and User Experience.
Technical Communication & Document Usability
UXQCC Technical Communication Usability
Technical communication is not simply about producing documents. Procedures, handbooks and work instructions must be understood correctly and enable reliable action — often under time pressure and in demanding conditions.
UXQCC Technical Communication Usability applies principles of Usability Engineering as well as findings from cognitive and behavioural science to the structure, content and presentation of behaviour-driving documentation.
The focus is on making critical information easier to understand and act upon, helping to reduce comprehension and performance errors and supporting operational safety.
Demonstrate verified professional competence
UXQCC certifications provide verifiable evidence of knowledge and skills based on defined syllabi and learning objectives. Successful candidates receive an official certificate that can be used in professional profiles, applications and client communications.
COMMON PROFESSIONAL LANGUAGE
A shared body of knowledge and clearly defined terminology support effective collaboration across disciplines, organizations and countries.
VERIFIABLE COMPETENCE
Certification provides employers, clients and project partners with evidence that defined professional knowledge and skills have been independently assessed.
What certified professionals say about UXQCC
Professionals share how UXQCC certification has supported their work and professional development.
The certification course was a crash course for people who have dipped into UX and want to advance further, and for professionals who want a quick recap of the UX universe’s components. Verena Seibert-Giller presented the content with insights from real-life examples from her career and enriched the theory with activities to give us hands-on experience. I’m looking forward to the next step: the UXQCC Usability Professional Advanced Level.
The UXQCC certificate is the perfect combination of practical knowledge and experience of years of working in digital communication projects. It gave me the basis for decision making and tools for further growth in the UX/UI area.
Up to now, I have spent several years working as a UX designer. The course was therefore an excellent opportunity to refresh the fundamentals and challenge the familiarity that can develop when working with the same UX tools and workflows for a long time. It was also great to meet other UX designers as part of the UXQCC certification.
About UXQCC – User Experience Quality Certification Center
International expertise from industry and academia, developing professional standards for Usability and User Experience.
CERTIFICATION STANDARDS
UXQCC develops and maintains certification schemes, syllabi, learning objectives and quality requirements for Usability, User Experience and their application in professional practice.
UXQCC BOARD
International experts from industry and academia continuously review and develop the UXQCC certification content to keep it relevant, current and professionally applicable.
ACCREDITED TRAINING PROVIDERS
Accredited training providers offer professional preparation based on the respective UXQCC syllabus. Provider accreditation helps ensure consistent training quality across different countries and formats.
INDEPENDENT CERTIFICATION BY GASQ
Candidates prepare according to the requirements of the respective UXQCC certification scheme. For most certifications, training is optional; where required, completion of training is part of the certification process.
GASQ independently administers the official UXQCC certification examinations and assessments.
DEFINED SYLLABI AND
LEARNING OBJECTIVES
UXQCC BOARD
ACCREDITED
TRAINING PROVIDERS
INDEPENDENT CERTIFICATION
BY GASQ
AI makes certified UX competence more important than ever.
AI can generate requirements, interfaces, research summaries, prototypes, code and tests in seconds. But faster output makes professional judgment more important — not less.
To work effectively with AI in Usability and User Experience, professionals need a solid foundation: they must understand what to ask, how to evaluate the result, where AI can mislead, and when human evidence and professional judgment are required.
UXQCC certification provides verifiable evidence of this knowledge. It establishes a shared professional foundation for using AI critically and effectively across UX and Usability activities — whether in software development, product work, research, design or evaluation.
In the age of AI, certification is becoming more important than ever.
Questions about UXQCC certifications?
Questions about certification schemes, syllabi, training requirements, Accredited Training Providers or UXQCC Trainers?
Contact UXQCC — we will be happy to help.
For exam registration, exam codes, certification examinations and assessment-related questions,
please contact GASQ, the independent examination and assessment provider for UXQCC certifications.