Imprint

UXQCC is an Austrian association registered in the Central Register of Associations (ZVR)

Privacy Policy

Controller

The controller responsible for the processing of personal data on this website is:

UXQCC – User Experience Quality Certification Center
Wickenburggasse 32
8010 Graz
Austria

Email: services@uxqcc.com

Personal Data We Process

We process personal data only where this is necessary to operate this website, respond to enquiries, process applications or provide services requested from UXQCC.

Depending on how you use the website, this may include your name, email address, organisation, contact details and information you voluntarily provide through a contact or application form.

Contact Forms and Enquiries

When you contact UXQCC by email or through a form on this website, we process the information you provide in order to respond to your enquiry.

Where your enquiry relates to an application, accreditation, certification or another service provided by UXQCC, the information may also be processed as necessary to take steps at your request or to administer the relevant service.

Personal data is retained only for as long as necessary for the relevant purpose or where statutory retention obligations require longer storage.

Applications and UXQCC Services

Some areas of the website allow users or organisations to submit applications, for example for trainer status or other UXQCC certification and accreditation services.

The information submitted through these forms is processed for the purpose of reviewing the application, communicating with the applicant and administering the requested service.

Where payment is required for a service provided directly by UXQCC, an external payment service provider may be used to process the payment.

Certification Exams and Exam Codes

Certification examinations and exam-code purchases are provided by the independent examination provider GASQ.

UXQCC does not process the registration or payment for examinations purchased through GASQ. When you select the examination booking link on the UXQCC website, you are redirected to the GASQ website.

Any personal data provided after leaving the UXQCC website is processed by GASQ according to its own privacy policy and terms.

Website Operation and Server Logs

When this website is accessed, technical information required for the operation and security of the website may be processed automatically.

This may include information such as the IP address, date and time of access, requested page, browser type, operating system and technical connection data.

This information is processed for the purpose of providing a secure and reliable website and detecting technical problems or misuse.

Cookies

This website may use cookies and similar technologies that are technically necessary for its operation.

Optional cookies or similar technologies that are not technically necessary are used only where the required consent has been obtained. Consent can be withdrawn at any time through the available cookie settings.

Service Providers

UXQCC may use external service providers for technical website operation, hosting, forms, email communication and, where applicable, payment processing.

Such providers process personal data only to the extent required to provide the respective service and subject to the applicable data-protection requirements.

External Links

This website contains links to external websites and services, including examination providers, training providers and cooperation partners.

Once you follow an external link, the processing of personal data on the destination website is the responsibility of the respective website operator. Their privacy policies and terms apply.

Legal Basis

Depending on the purpose of processing, personal data is processed on the basis of:

• your consent;

• the performance of a contract or steps taken at your request before entering into a contract;

• compliance with legal obligations; or

• the legitimate interests of UXQCC in securely operating its website, responding to enquiries and administering its activities.

Your Rights

Under the General Data Protection Regulation (GDPR), you may have the right to:

• access your personal data;

• request correction of inaccurate personal data;

• request deletion of your personal data;

• request restriction of processing;

• receive personal data in a portable format where applicable;

• object to processing where applicable; and

• withdraw consent at any time with effect for the future.

To exercise your rights or ask questions about the processing of your personal data, please contact:

services@uxqcc.com

You also have the right to lodge a complaint with the competent supervisory authority.

Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
Austria