UXQCC Certified Professional in Software Usability with GenAI – Foundation Level (UXQCC GenAI)

Software Usability with GenAI

The essential usability fundamentals for software teams — in as little as one or two days

You do not need to become a UX specialist to make software more usable.

The UXQCC GenAI Foundation Level teaches the focused fundamentals software teams need to identify usability risks, use GenAI effectively, improve software artifacts, and recognize when real users or UX specialists are needed.

The syllabus has been developed with input from experts from academia, teaching and industry and is designed for practical use in software development.

With some prior knowledge, the essentials can be covered in a one-day workshop. The full certification training takes 16 hours.

16 h certification training | 60 min exam | 40 questions | 65% to pass | English & German

WHY NOW

AI has made creation faster.

Judgment has become the bottleneck.

GenAI can generate requirements, interfaces, code and tests in minutes. The result may look complete and professional — and still be wrong for the actual users, their tasks or their context.

Software teams therefore need a new capability: not simply generating more output, but knowing what to question, what to verify and when real users, domain experts or UX specialists are required.

THE CORE PRINCIPLE

AI is strong with familiar patterns.

It is weak with unfamiliar context

AI is remarkably strong with familiar patterns and much weaker with unknown context. Software engineering already uses AI extensively, so developers know this effect well.

AI can generate convincing code, architectures, tests or UI components in seconds, but it cannot know the specific constraints, users and real-world conditions of a particular system unless we provide them. The same applies to usability. AI can contribute patterns and structure; the team still has to contribute the context and make the decisions.

Who is this certification for?

The UXQCC GenAI Foundation Level is designed for professionals involved in the specification, development, evaluation and improvement of software products. Typical target groups include:

Software Development & QA
Software Developers
Frontend Developers
Testers & QA Professionals

Product & Requirements
Product Owners & Product Managers
Requirements Engineers
Business Analysts

UX, Design & Team Leadership
UX & UI Professionals
Scrum Masters & Agile Coaches
Team Leads & Engineering Managers

ESPECIALLY RELEVANT IF …

Your team already uses GenAI for requirements, design, code, testing or analysis, but usability is not yet systematically integrated into the development process.

No UX specialist permanently available? That is exactly the situation this certification is designed for.

The goal is not to turn software developers into UX specialists. It is to build enough usability competence within the team to recognize problems, make better decisions and know when specialist expertise is required.

Software Usability is one of the few software-quality improvements where small interventions early in the process can prevent disproportionately large costs later.

Software Usability can be built into the development process you already have.

Improving usability does not require adding a parallel development process. Instead, usability-related activities can be integrated at the points where your team already makes decisions: discovery, backlog refinement, planning, implementation, reviews, testing and monitoring.

The key is to add the right usability steps at the right moment — for example, a usability requirement, a better acceptance criterion, a missing system state, a short usability check, or one real user completing a task. Small additions like these can prevent expensive rework, support effort and avoidable user errors later.

Competence Profile and Learning Objectives

Download the complete competence profile for the UXQCC GenAI Foundation Level, including all Business Outcomes and Learning Objectives. The document provides a concise overview of the competencies covered by the certification and is available in English and German.

Download Competence Profile – English

Kompetenzprofil herunterladen – Deutsch

THE SYLLABUS

From discovery to release: usability throughout software development

The syllabus follows the work of a software team rather than a traditional UX curriculum. Nine modules connect usability and GenAI with the decisions teams already make throughout development.

Usability and AI

Understand usability as part of software quality — and where GenAI helps, where it misleads and what remains a human responsibility.

Usability Foundations

Build the human-factors and usability knowledge needed to assess requirements, interfaces and AI-generated results.

Discovery

Understand users, goals, tasks and context. Structure existing evidence and turn it into testable hypotheses instead of assumptions.

Backlog Refinement

Turn usability findings into usable backlog items. Reveal implicit requirements, strengthen user stories and add testable acceptance criteria.

Planning and Teamwork

Make usability work visible in planning. Clarify responsibilities, schedule lightweight activities and know when specialist expertise is needed.

UI, Information Architecture and States

Assess navigation, prototypes and AI-generated interfaces. Identify missing states, edge cases and interaction paths before they reach the code.

Code, Components and Accessibility

Review AI-generated frontend code, components and handoffs. Check system feedback, error handling, keyboard operation, semantics and accessibility.

Evaluation, Testing and Validation

Use heuristic evaluation, cognitive walkthroughs and usability tests. Distinguish AI-generated findings from evidence based on real user observation

Release, Monitoring and Improvement

Use feedback, support tickets and usability metrics after release. Identify patterns, UX debt and improvement opportunities and feed them back into development.

9 modules · one development path

From understanding the problem to requirements, implementation, validation and continuous improvement.

Certification examination

The examination verifies whether candidates understand the foundations defined in the syllabus and can apply them to typical situations in software development.

It particularly assesses whether candidates can critically review AI output, recognise the limits of AI, and consider usability-related aspects in discovery, requirements, backlog items, UI drafts, prototypes, code, tests, reviews, and monitoring.

Exam Facts

40 multiple-choice questions
Four answer options per question
Exactly one correct answer
60 minutes
65% required to pass

26 of 40 points (65%)
No negative marking for wrong anwsers
30 questions at K1/K2 level
10 questions at K3 level
An additional 15 minutes may be granted when the candidate’s native language differs from the examination language

UXQCC develops and maintains the certification scheme, syllabus, learning objectives, and examination requirements. All official UXQCC GenAI Foundation Level certification examinations are administered independently by GASQ →.

Official syllabus and exam preparation documents